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6 FAQs about [Photovoltaic panel scam news]
Are solar panels a scam?
This feature is available for registered users. Please register or log in to continue Households with solar panels are at increased risk of being scammed as new figures show a sharp rise in fraudsters tempting victims with energy-saving deals.
Did a company defraud solar panel owners?
A company which defrauded solar panel owners by selling them goods and services they did not need has been ordered to pay back its victims hundreds of thousands of pounds.
How many complaints are there about solar panels?
Debbie Enever, from the Financial Ombudsman Service, said: "We have got about 2,000 complaints about solar panels at the moment and more coming through every week." Loans for solar panels were taken out through Barclays Bank, which said: "We always seek to ensure customers are satisfied with our financial products.
What happened to PV solar UK?
PV Solar UK went into liquidation in 2017. Robert Skillen, who was the director of the firm when Mr Thompson bought his system, said Mr Thompson's panels would make him money. Mr Skillen is now in business claiming to help people who have been missold solar panels. He did not want to be interviewed.
Do you have a problem with your solar panel?
In fact, solar panel problems are quite rare: nearly seven in 10 owners in our survey told us they had never had a technical problem with their solar PV system. Your solar panel installer should have told you how to check that your system is working correctly, and any maintenance you might need over the years.
Is my solar panel installer going out of business?
If you're not sure whether your solar panel installer has gone out of business, and a cold caller is insisting they are taking over, don't take their word for it. In this instance, it turned out to be a scam. Instead, check your original installer's website and try the contact details you were given when your panels were installed.